Recently we contracted the services of an ACC levy refund specialist, Arrowform Limited, to conduct a thorough review of all our clients’ ACC invoices for any refunds due.
For years, ACC’s complicated invoicing processes have resulted in many businesses and individuals being overcharged for ACC levies. Recently, ACC admitted in the media that they had incorrectly invoiced ACC levies to customers since 2002. They also said that they will be refunding these overcharges automatically to all affected customers. ACC have also admitted to incorrectly invoicing self-employed individuals.
Given ACC’s recent error admissions, we now want to thoroughly check all clients ACC accounts, and check for any other invoicing errors ACC have been making that can lead to refunds due to our clients.
Reviewing ACC’s invoicing, and identifying these overcharges, has always been difficult, which is why we have engaged Arrowform. They have developed a cost-effective process, using highly specialised tests and bespoke computer systems, to identify any overcharges made be ACC, that may result in refunds due.
Arrowform’s ACC account review system gets results – their review system has shown that 32% of companies and individuals that have paid ACC have been overcharged, with an average ACC refund due of $1,011. If you have ever paid an ACC invoice over the years, you could be due a refund.
Shortly, we will be contacting everyone that has an ACC account outlining the ACC account review process in more detail. We will be encouraging all those with an ACC account to participate in this opportunity to have their account thoroughly reviewed for any refunds due dating back to 2002.
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