Important Information

Licensing Information

Oldershaw & Co (Wealth) Limited (FSP292726) holds a full FAP licence issued by the Financial Markets Authority to provide financial advice.

Nature and Scope of Advice

Oldershaw & Co (Wealth) Limited provides financial advice, investment planning services and investment management services to our clients.

Our financial advisers provide financial advice in relation to KiwiSaver, managed funds, direct equities and bonds, cash, term deposits and money market funds.

We have no restrictions in placing investments with any product providers.

Fees

For investment advice, Oldershaw & Co (Wealth) Limited will charge a fee for any financial advice provided to a client, we operate on a fee only basis.

We charge a fee for the construction of an overall financial plan based on the time and complexity involved. Typically, the cost of a financial plan will be $2,000 (plus GST). This fee will be payable by the client by the 20th of the month following when the Statement of Advice is provided to the client. This fee may be remitted if you enter into an ongoing relationship with us as described below.

Oldershaw & Co (Wealth) Limited does not accept any commission or other inducements for investment recommendations. This allows us to be free from conflicts of interest or bias when making investment recommendations.

If, after receiving our initial planning advice, you decide to enter into an ongoing relationship with Oldershaw & Co (Wealth) Ltd to manage investments on your behalf we offer an investment management service. This service utilises Consilium, an independent portfolio administration, to provide investment management oversight and advice support to independent advisers and FNZ Ltd (The Custodian) for custodial services, holds the assets in a ‘Bare Trust’ and portfolio and tax reporting functionality.

Adviser fees are charged in accordance with a sliding scale related to portfolio size. Fees accrue at the respective annual rates listed below and are deducted from your portfolio cash account on a monthly basis. Please note that a minimum annual fee may apply.

These fees are payable to Oldershaw & Co (Wealth) Limited.

Porfolio Size	Consilium Adviser Fee (excl GST)	Consilium Custodial Fee	Synergy Adviser Fee (excl GST)	Synergy Custodial Fee
Up to $500,000	1.20%	0.25%	1.00%	0.58%
$500,001 to $1,000,000	1.0%	0.20%	1.00%	0.48%
$1,000,001 to $2,500,000	0.85%	-	1.00%	-
$2,500,001 plus	0.75%	-	1.00%	-
$1,000,001 to $5,000,000	-	0.15%	-	0.37%
$5,000,000 plus	-	0.10%	-	0.26%

Conflicts of Interest and Incentives

To ensure that our financial advisers priortise our clients’ interests above their own, we follow an advice process that ensures our recommendations are made on the basis of each client’s goals and circumstances. All our financial advisers undergo annual training about how to manage conflicts of interest. We undertake a compliance audit, and a review of our compliance programme is undertaken annually by a reputable compliance adviser.

Complaints Handling and Dispute Resolution

If you are not satisfied with our financial advice service you can make a complaint by emailing marc@oldershaw.co.nz, or by calling: 06 843 3058. You can also write to us at: Oldershaw & Co (Wealth) Limited, P O Box 4151, Marewa, Napier 4143.

When we receive a complaint, we will consider it following our internal complaints process:

We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.
We aim to resolve complaints within 10 working days of receiving them. If we can’t, we will contact you within that time to let you know we need more time to consider your complaint.
We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so.

If we can’t resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact the Insurance and Financial Services Ombudsman.

The Insurance and Financial Services Ombudsman provides a free, independent dispute resolution service that may help investigate or resolve your complaint, if we haven’t been able to resolve your complaint to your satisfaction.

You can contact Insurance and Financial Services Ombudsman by phoning 0800 888 202, visiting www.iombudsman.org.nz, or by writing to them at: Level 8, Shamrock House, 79-81 Molesworth Street, Wellington, PO Box 10-845, Wellington 6143.

Duties Information

Oldershaw & Co (Wealth) Limited, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.

We are required to:

Give priority to your interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests.
Exercise care, diligence, and skill in providing you with advice.
Meet standards and competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice).
Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice).

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.